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Friends and Family Response Results January 2025
Very good 89.5% Good 8.04% Neither good nor poor 1.5% Poor 0.96% Very poor 0%
Zero tolerance policy
Our staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. Whilst this may be a small minority of patients, we have sadly seen a growing number of such incidents. St Johns has adopted the NHS zero tolerance attitude towards violence. Violent, threatening or abusive…