We will always try to resolve any complaint you may have regarding a doctor, practice staff or the services provided by us.
- In the first instance, please fill out this Complaints Form in as much detail as possible, then email the form to us at [email protected]
- If you remain dissatisfied, you may contact: NHS England, 3 Piccadilly Place, London Road, Manchester M1 3BN Tel: 0161 625 7100 (08:00-18:00) Email: [email protected]
- Complaints can also be dealt by: Care Quality Commission, National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA Tel No: 03000 616161 Email: [email protected]
- If you are dissatisfied with the outcome you have the right to contact the Ombudsman: The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London SW1 4QP Tel No: 0345 015 4033 or visit the the website: www.ombudsman.org.uk